A free anti-ageing ritual for the purchase of 2 products from the Firmness & Wrinkles collection with coupon code: POCHON-2020

A free anti-ageing ritual for a month for the purchase of 2 products from the Firmness & Wrinkles collection with coupon code: POCHON-2020

A free anti-ageing ritual for the purchase of 2 products from the Firmness & Wrinkles collection with coupon code: POCHON-2020

A free anti-ageing ritual for a month for the purchase of 2 products from the Firmness & Wrinkles collection with coupon code: POCHON-2020

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If you do not find an answer to your question, you can contact us directly via this form : contact.

Are PATYKA products certified organic?

PATYKA is the first brand certified organic by ECOCERT, an independent certification and control body, approved by the Ministry of Industry and recognized throughout the world. All the brand's products are certified organic.

Are PATYKA products cruelty-free?

All PATYKA products are cruelty-free. None of them, or any of their ingredients, have been tested on animals.

Are PATYKA products vegan?

All of our products are 100% vegan with the exception of the Hydra-Soothing Milky Cream, the Hydra-Soothing Rich Cream and the Universal Texture Smoothing Antioxidant Cream, which contain beeswax harvested without cruelty.

Where are your products made?

All Patyka products are made in France.

Where to buy PATYKA products?

All PATYKA products are for sale on this site, as well as in many points of sale. Find the points of sale closest to you on the page "Where to find us ?"

Which countries do you ship to?

Patyka ships worldwide except for these countries: Bonaire, Sint Eustatius and Saba, Bouvet Island, China, Denmark, Finland, Indonesia, Netherlands, Norway, Russia, Svalbard And Jan Mayen, Sweden, Ukraine, United States, Minor Outlying Islands.

What are the prices and delivery times?

Metropolitan France, free shipping for any purchase – Europe, shipping costs 8€ – Rest of the world and Overseas, shipping costs 18€ – Standard delivery times ensure shipping in 48 hours maximum.

Can I return and get a refund for a purchased PATYKA product?

You have 7 working days, from the date of receipt of the order, to return the unopened products to us, along with the delivery slip. Products purchased online on this site cannot be refunded or exchanged at an authorized distributor. Likewise, a product purchased from an authorized distributor cannot be returned as a product purchased online on this site.

Is my online payment secure?

When you place an order on Patyka.com, we encode your information using Secure Socket Layer (SSL) encryption technology, the most secure online transaction security protocol available. You can therefore order with complete peace of mind and security on this site. Your bank details are encrypted using SSL protocol and are never kept or saved on this site without your consent.

Can I receive samples?

You can request samples at a points of sale where you will receive expert advice from professionals. You can locate the point of sale closest to you thanks to "Where to find us?" page. If no point of sale is located near you, we invite you to discover the PATYKA sample collection. You can select up to 5 trial doses of the treatments you want to test and add them to the basket. You will only be asked to participate in the shipping costs up to 3 €. You will find this page by visiting the page "Samples" at the bottom of face menu. We also remind you that for any purchase on the patyka.com site, 5 samples are offered.

Is the packaging recyclable?

All Patyka products are recyclable: - For cardboard packaging: you can sort them with cardboard and plastic. The packaging comes from eco-managed forests and the inks are vegetable. - For glass bottles: you can unscrew the product pump and recycle the glass. - For plastic packaging: we favor recyclable PET plastic, authorized by the Ecocert organic label, which you can recycle with cardboard and plastic.

Can Patyka products be used during pregnancy?

Pregnant women can indeed use all of our products except the Huile Absolue,the Repair Night Serum and the Anti-Blemish Toner which contain several Essential Oils or Salicylic Acid to be avoided during pregnancy and breastfeeding.

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